At the very heart of the work carried out by Rilmac Asbestos Services is making the world a safer place by improving customers’ environments.  We make buildings safer places to be, and remove worry as well as hazardous waste from customers’ properties.  What underlined this, and illustrates the value of the services on offer, is the following e-mail from a satisfied customer.

“For the Attention of Steve Baxter Managing Director

I am an 81 year old widow, and discovering water dripping through the ceiling in my hall was devastating. I called my plumbing insurance company who were unable to locate the source of the leak and said they needed access to the ceiling and as this was Artex it could contain asbestos and a test was needed.

The test came back positive and my nightmare began!

Apparently it was now my responsibility to arrange for the Artex to be removed!

I contacted my Home insurance Company who referred me to a construction firm who in turn contacted your company to remove my ceiling. 

Your company organised a very speedy removal on Friday 8th May. I was terrified, what did this involve? After a sleepless night Paul and his assistant arrived.

I needn’t have worried Paul was helpful and reassuring. About 4 hours later my ceiling was removed and the source of the leak revealed. My wallpaper was not even damaged!

The leak is now fixed but I would like to thank Paul and your company for a very professional job speedily carried out.

Kind regards”

Rilmac Asbestos Services are proud of the work they carry out, whether on a large project across 18 months, or in a customer’s hall.

“It is fantastic to receive spontaneous feedback like this.” said Michael Woods, director at Rilmac Asbestos Services, “We strive to provide the best customer service and it is satisfying to see this attitude pay off.  Not that we ever rest on our laurels.”